BY USE CASE

Customer Service

Log, monitor, and track customer service interactions

How do you currently track customer interactions? Do you log issues to ensure they’re solved in a timely fashion and to the standard you expect? Use ReAccess to create a customer service application which meets the demands of your business and helps to ensure all customers receive the level of service your business demands.

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Gain access anywhere, anytime

When a customer issue is business critical, it is critical in more ways than one and needs to be addressed to keep the client happy and your reputation sustained. ReAccess is a cloud solution, meaning you’re able to access it from anywhere to address a customer issue, using your Azure Active Directory credentials.

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